drpratim.com is responsible to provide accurate product and pricing information but
typographical errors might occur. drpratim.com cannot confirm the price of a product
until after you order. If a product is listed at an incorrect price or with incorrect
information due to an error in pricing or product information, drpratim.com shall have
the right, at our sole discretion, to refuse or cancel any orders placed for that
product, unless the product has already been dispatched. If an item is mis-priced,
drpratim.com may, at its discretion, either contact you for instructions or cancel your
order and notify you of such cancellation. Unless the product ordered by you has
been dispatched, your offer will not be deemed accepted and drpratim.com will have
the right to modify the price of the product and contact you for further instructions
using the e-mail address/ contact no. provided by you during the time of registration
or cancel the order and notify you of such cancellation.
Our standard delivery time
We generally deliver orders within 8 hours but could take up to 8 days depending on
your delivery pin code and the items ordered. Kindly check the estimated delivery
date displayed at the time of placing your order.
Do you deliver internationally?
International delivery is not available currently. You can order items from anywhere
in the world, but the shipping address has to be in India.
Cancellation by drpratim.com
Please note that there may be certain orders that we are unable to accept and must
cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for
any reason. Some situations that may result in your order being cancelled include
limitations on quantities available for purchase, inaccuracies or errors in product or
pricing information, or problems identified by our credit and fraud avoidance
department. We may also require additional verifications or information before
accepting any order. We will contact you if all or any portion of your order is
cancelled or if additional information is required to accept your order. If your order is
cancelled after your account has been charged, the said amount will be reversed
back in your account.
Cancellations by the Customer
In case we receive a cancellation notice, and the order has not been shipped by us,
we shall cancel the order and refund the entire amount. The orders that have already
been shipped out by us will not be cancelled and you will have to check our return
policy on those orders. The customer agrees not to dispute the decision made by
drpratim.com decision regarding the cancellation.